Frequently Asked Questions
Office Number: 610-431-4990
What is your office like?
Our offices are comfortable, inviting, and warm. We have waiting rooms available at both of our office locations, and our West Chester location is handicapped accessible.
*Photos of our office spaces will be coming after COVID-19 restrictions
Will you prescribe medication?
Our clinicians are psychologists, and are therefore not able to prescribe medications. However, we have established relationships with many area psychiatrists and psychiatric nurse practitioners to whom we can refer you should you decide to consider medication as a treatment option.
Do you accept my insurance?
Our clinicians are considered "out-of-network" by insurance companies, so we are unable to file insurance claims on behalf of our clients. Clients pay directly at the time of the session. We will provide you with documentation necessary for you to submit claims to your insurance company directly. Many PPO and POS policies will offer partial or full reimbursement of our services as out-of-network providers. Many clients also utilize their Health Savings Accounts (HSA) to pay for our services.
How long does therapy take?
Your first session, a consultation session, will last between 50 and 90 minutes. All sessions after the initial consultation will last between 45-50 minutes. Some patients desire a course of therapy that is brief, lasting only six to eight sessions. Other patients benefit from ongoing treatment. Every client's needs are different. We will discuss and determine together what best meets your needs.
Is my treatment confidential?
Yes. Your confidentiality is treated with the highest regard. All of our clinicians adhere to the American Psychological Association's Code of Ethics and HIPAA, which prevent the release of your information without your permission. At your request, we can coordinate care with your other healthcare service providers. However, we will not discuss your treatment with anyone without your consent.