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Frequently Asked Questions

  • What can I expect once I reach out?
    First, we want to acknowledge that it can be difficult to reach out for support and you are doing a hard and important thing! After contacting us, one of the clinicians will respond and set up a consultation call. If we agree that our practice feels like a good fit we will then schedule an initial intake session to learn history, hear your concerns, and develop therapy goals together. For young kids this first session is typically done with only the parent(s)/guardian(s).
  • How long does therapy take?
    Your first session, an intake session, may last between 50 and 90 minutes. All sessions after the initial session may last between 45-50 minutes. Some clients desire a course of therapy that is brief, lasting only six to eight sessions. Other clients benefit from ongoing treatment. Every client's needs are different and we will discuss and determine together what best meets your needs.
  • Do you offer in-person or virtual appointments?
    All clinicians offer virtual appointments. Currently, we also have limited office hours in person in Haverford. Contact us for more information!
  • Do you accept my insurance? What are your fees?
    Our clinicians are considered "out-of-network" by insurance companies, so we are unable to file insurance claims on behalf of our clients. Clients pay directly at the time of the session. We will provide you with documentation necessary for you to submit claims to your insurance company directly. Many PPO and POS policies will offer partial or full reimbursement of our services as out-of-network providers. Many clients also utilize their Health Savings Accounts (HSA) to pay for our services. ​ Our fees range from $160 to $225 for a 50 minute session.
  • Is my treatment confidential?
    Yes! Your confidentiality is taken seriously. All of our clinicians adhere to their licensing board's Code of Ethics and HIPAA, which prevent the release of your information without your consent. Limits of confidentiality will be discussed in your initial session. At your request, we can coordinate care with your other healthcare providers or schools. However, we will not discuss your treatment with anyone without your consent. We believe that client trust and confidentiality are essential for a successful therapeutic relationship.
  • Will you prescribe medication?
    Our clinicians are psychologists and licensed therapists, and are therefore not able to prescribe medications. However, we have established relationships with many area psychiatrists and psychiatric nurse practitioners to whom we can refer you should you decide to consider medication as a treatment option.
  • What if you're not the right practice for me?
    If we agree that we aren't the best fit, no worries! We are happy to provide referrals for practices that may better fit your needs. We are committed to helping and supporting your therapy journey.
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